![]() This Challenge Question/Answer will allow Pay.gov Customer Service to access the Challenge Question/Answer information in order to validate your identity before assisting you with password resets. Pay.gov requires that you set up a Challenge Question/ Answer which is established during account creation or initial logon. The Secret Question and Secret Answer should be easy for you to remember but difficult for others to know. ![]() The secret answer must be protected in the same manner as your password. The Pay.gov application allows you to reset your own password using a Secret Question/Answer, which is established by you during account creation or initial logon.
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